Shipping policy
SHIPPING POLICY – THE FASHION HOUSE MIAMI
At The Fashion House Miami, we work hard to ensure your order arrives as quickly as possible. Most orders are processed and delivered within a few days; however, delivery times may vary depending on product availability, order volume, shipping carriers, and customer location.
Please review our Shipping Policy below:
Order Processing
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All orders are typically processed within 1–2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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In exceptional circumstances, processing times may take longer. If this occurs, we will make reasonable efforts to notify you.
Delivery Times
While most orders arrive within a short period, we provide a flexible delivery timeframe to account for unforeseen delays:
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Estimated Delivery Time: Typically 2–5 business days.
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Maximum Delivery Time: Up to 7 business days.
Delivery times may vary due to carrier operations, weather conditions, external events, or logistical issues beyond our control.
Delays and Special Circumstances
The Fashion House Miami is not responsible for delays caused by:
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Shipping carriers,
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Weather conditions,
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Public holidays,
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Customs clearance procedures,
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Or any other circumstances beyond our reasonable control.
Once a package has been handed over to the shipping carrier, the actual delivery timeframe is solely dependent on the carrier.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking information, when available based on the selected shipping method.
Incorrect or Incomplete Addresses
Customers are responsible for providing a valid and complete shipping address.
Any delays, additional shipping charges, or delivery issues resulting from incorrect or incomplete address information are the responsibility of the customer.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us immediately at:
📧 thefashionhousemiami@gmail.com
Please include your order number and any relevant details or photos so we can investigate the issue and assist you accordingly.